FAQs

How can I purchase tickets to an event at the Crown Complex?

Crown Complex Box Office
Located at the north entrance of the Crown Coliseum
Monday – Friday: 10:00 a.m. – 6:00 p.m.
Saturday: 10:00 a.m. – 4:00 p.m.
Sunday: Closed unless there is an event
Subject to change.

Online: CapeFearTix.com 
Phone: 1-888-257-6208.

Tickets are also sold on Fort Bragg at the Leisure Travel Office.

Who shall I contact regarding renting the arena?

Whether you are a promoter planning to bring an act to Fayetteville, NC or a local organization looking for a unique environment to hold your next meeting or training, the Crown Complex has the space you’re looking for. We have five venues within the Complex of diverse size and format to fit the needs of your event.

For further information, please contact Carolyn Swait 910.438.4120 or fill out the booking inquiry form here

What are the video and camera policies for the Crown Complex?

Non-professional (under 200 mm without a detachable lens) cameras are permitted in the arena for most Crown Complex events, as long as no flash is used. Professional photography is prohibited unless arranged in advance with the venue’s public relations department for the use of a media outlet. Video cameras are usually prohibited, unless prearranged before the event. If you have a digital camera, the same zoom restrictions apply (under 200mm without a detachable lens). If your digital camera has any video recording capabilities and there is a no video recording policy at the event, your camera will not be permitted in the building. The same policy applies to digital video cameras that can take still photos. In no instance may photography interfere with access ways, seats, aisles or other guests’ enjoyment of the event. Please check the specific event information on our website in advance to check the policy, call us, email us or check the policy signs when entering the building.

Can I re-enter the venue?

No. Once a patron leaves the Crown Complex during an event, there is no re-entry permitted unless another ticket is purchased.

Does the Crown Complex offer catering for my special event?

Yes. Our exclusive, in-house caterer, Centerplate, can provide a menu that is customized to fit the exact needs of your event. Catered functions at the Crown Complex can be arranged by contacting your event manager at 910.438.4100.

When do doors open?

The doors generally open one (1) hour prior to the scheduled game/event time. This may vary, depending on the event. Guests are encouraged to come early to avoid delays.

If our group plans to attend an event together, can we get a group discount?

Yes! Group discounts are offered for the majority of our ticketed events by contacting Alan Singer at 910.438.4111, 910.916.4164, or [email protected]

Does the Crown Complex offer military discounts?

Yes. Military discounts are offered for the majority of our ticketed events at the discretion of the tour with the presentation of a valid military ID at the box office.

Is there an ATM located within the Crown Complex

Yes, there are a variety of ATMs located in each venue within the Complex.

Can I smoke at the Crown Complex

Smoking inside the Crown is strictly prohibited, however designated outdoor smoking areas are provided at each of the venues within the complex.

Is alcohol available inside the Crown Complex?

During most events, alcohol will be sold at the concession stands as well as in the suites and at the ESPN Radio Upper Deck.

Does the Crown Complex have luxury suites?

The Crown Complex has ten (10) luxury suites located in the Coliseum. They provide the local corporate community, as well as private parties the opportunity to enjoy events in a more private and upscale environment. Suites are available for individual event rentals as well as annual leasing.